FAQs

What kind of products does Mystic Aroma offer?

At Mystic Aroma, we specialize in premium Mystic Incense Sticks, Mystic Herbal Dhuni, Oud, Electric Oud Burner, and natural aromatic products. Our collections are carefully curated to bring peace, purity, and a touch of nature into your home or workspace.

How long will my order take to arrive?

We process orders within 1–2 business days. Delivery within Pakistan usually takes 3–5 business days, depending on your location. You’ll receive a tracking number once your order is shipped so you can follow its journey.

Do you offer cash on delivery (COD)?

Yes! For your convenience, Mystic Aroma offers Cash on Delivery across Pakistan. You can also choose to pay online using secure payment gateways.

Are your products 100% natural?

Yes. We take pride in offering natural, high-quality ingredients without harmful chemicals. All our incense and aromatic products are ethically sourced to ensure you get an authentic experience.

What should I do if my product arrives damaged?

In the rare case your order arrives damaged, please contact our customer support within 48 hours with your order number and a photo of the damaged item. We’ll be happy to arrange a replacement or refund.

How can I contact Mystic Aroma for support or queries?

You can reach us easily through:

We usually respond within 24 hours to assist you.

We’re Listening